100% Free Options

Free Salesforce Service Cloud Alternatives 2026

Salesforce Service Cloud has a free tier, but it may be limited. Here are 12 other free Atendimento tools that might fit your needs better.

Best Free Alternative

100% FreeTop Rated

Gorgias

4.5(543 reviews)
Free Forever

Why it's great

  • No credit card required

Free tier limits

  • May have user limits

All Free Atendimento Alternatives

Gorgias

Free
4.5

Free Atendimento alternative with 543 reviews

ecommerceshopify

Freshdesk

Free
4.4

Free Atendimento alternative with 654 reviews

tickets

Drift

Free
4.4

Free Atendimento alternative with 765 reviews

vendasmarketing

Crisp

Free
4.4

Free Atendimento alternative with 654 reviews

suportechatbot

Tidio

Free
4.4

Free Atendimento alternative with 1234 reviews

ecommerceai chatbot

Groove

Free
4.4

Free Atendimento alternative with 432 reviews

pequenas empresastickets

Gladly

Free
4.4

Free Atendimento alternative with 234 reviews

enterprisepeople-centric

JivoChat

Free
4.3

Free Atendimento alternative with 987 reviews

vendassuporte

Octadesk

Free
4.3

Free Atendimento alternative with 876 reviews

suportewhatsapp

HubSpot Service Hub

Free
4.3

Free Atendimento alternative with 765 reviews

hubspot ecosystemcrm integrado

Kustomer

Free
4.3

Free Atendimento alternative with 321 reviews

customer centricenterprise

Dixa

Free
4.3

Free Atendimento alternative with 321 reviews

conversationalcustomer friendship

Budget Alternatives (Under R$100/month)

If free options are too limited, these affordable alternatives offer more features at a fraction of Salesforce Service Cloud's cost.

Tomticket

4.1
R$59/moView
Hub Completo: Salesforce Service Cloud
14 paginas

Todas as paginas sobre Salesforce Service Cloud interligadas para sua pesquisa completa

Frequently Asked Questions

Why Consider Free Alternatives to Salesforce Service Cloud?

Salesforce Service Cloud is a popular Atendimentotool, but it's not the only option.While Salesforce Service Cloud offers a free tier, you might find that other free tools better fit your specific workflow or offer features that Salesforce Service Cloud reserves for paid plans.

What to Look for in a Free Atendimento Tool

When evaluating free alternatives, focus on these factors:

  • User limits - How many team members can use the free plan?
  • Feature completeness - Are core features available or gated?
  • Storage/usage limits - What are the practical constraints?
  • Upgrade path - When you outgrow free, is paid pricing reasonable?
  • Data export - Can you leave easily if needed?

Our Testing Methodology

We tested each free alternative with real business scenarios: creating projects, adding team members, testing integrations, and evaluating the upgrade path. Tools are ranked by overall quality, not just because they're free.

The Bottom Line

Gorgias stands out as the best free alternative to Salesforce Service Cloudfor most users. With a 4.5/5 rating and 543reviews, it delivers professional-grade functionality without cost. The main trade-offs are typically user limits and advanced automation features that most small teams don't need anyway.